1. Providing accurate information
Making sure diners with food allergies get the right information about ingredients used can help them make more informed decisions about what to order. This can also help you avoid any mishaps or allergic reactions your diners might face.
2. Make your menu easy to understand
For diners with food allergies, make sure you provide information about the ingredients clearly and prominently on your menu. You can also add a printed note at the bottom of your menu or website that reads, "For those with food allergies, please inform your waiter and we'll be happy to help."
3. Keep menu and website up to date
If you have a website that features your menu, make sure to keep it updated with the latest dishes and ingredients used. Do the same for all printed materials (e.g. menus, brochures) in your restaurant too.
4. Create a plan
- Decide who will deal with guests’ questions about nutritional information and make this person the one to handle diners in the restaurant or those who call in advance to ask about the menu.
- Designated someone or a team to be responsible for checking all ingredients used in your menu and take note of possible allergens.
- Make sure your staff are trained to handle an allergic reaction if it happens.